Connection timeouts, etc?

[ITZBITZ]

I had the hosting company run a check on the database server and it is coming back all good. I ran some maintenance scripts on the database and am going to upgrade the forum software in the next week or so (I was trying to avoid disruptions during finals week).

[JulieU]

I have Cox, too.  I dunno if this matters, but for me it only happens when I initially try to log in.  Just now when I tried to log in I got "Internet Explorer cannot display the webpage".  Then I selected GCM from my favorites and it loaded right up, like usual, and I was logged in.

[ILoveOffRamps]

To the powers that be, please fix this. I can barely get on! It works about once a day (I check more than I will admit to)

[ITZBITZ]

Well, I don't know if it's gotten better or not (it never fails for me) but I'm setting up a new version of the software and such on a temporary location until its ready then I'll move all the users/messages over to the new site and change the mapping on the server so it should be instant for everyone. Same server, just trying to eliminate the problems that some people are having, as well as getting us up to date on the latest version of the board software.

[grubby]

Thanks CP - you da man. 

[InGroundEffect]

This is what I am getting

Database Error: Lost connection to MySQL server during query
File: /home/content/x/i/z/xizorcmp/html/gcm/Sources/Security.php
Line: 274

Seems only to happen on my Cox connection at home.  Has not happened on our T1's at work on AT&T

[ITZBITZ]

what time of day are we talking about here? that would help, since i don't really seem to get it when i'm online.

[EricP]

That's the same one I am getting... for what it's worth it hasn't happened yet this morning, but happens to me plenty during the day or at night. Is it possible some sort of godaddy extra security features are falling on their face periodically? Because that directory path doesn't sound like something you would have.

[ITZBITZ]

That's the login script that runs as you connect to the site to verify your account. It's part of the software.

[EricP]

Here is some info I dug up on it.. appears to be related to high traffic and slowdowns causing SQL queries to time out. Lots of people have had this problem with GoDaddy (though it happens elsewhere too.) See if you can somehow increase the timeout and check out what some others have done to try and solve their problems below:

http://www.simplemachines.org/community/index.php?topic=262241.0

http://www.simplemachines.org/community/index.php?topic=231174.0

From another thread:

It took some time poking around and comparing settings, suggestions, etc...
the fix for GoDaddy is to increase your MySQL timeout in your PHP.INI (PHP5.INI if you are running PHP 5).
 Add these lines and rsGallery2 will install.

mysql.connect_timeout = 60
max_execution_time 600
memory_limit = 36M

And another thread:

UPDATE: Godaddy says there are no MySQL settings that can be set by the user; they are all global.  If it turns out I need to change a MySQL setting to avoid this problem I'll be looking at changing to a different hosting provider.

UPDATE: I seem to have resolved this by making the following changes to my Godaddy root PHP.INI:
mysql.connect_timeout = 120 (previously tried 60)
max_execution_time = 600 (did this earlier to no effect)
memory_limit = 36M (did this earlier to no effect)
max_input_time = 120 (hadn't tried this before)

[Top_Dog]

Something to add to this. I have had no problem getting on with my Sprint PPC phone but when I got home and try on my PC with Cox. It's hit or miss.

[ITZBITZ]

I've applied the suggested settings so we'll see if they help at all.

[nevr2qk]

I appreciate the effort on this.  Not complaining, but I still had difficulty this evening.

Brock

[ILoveOffRamps]

time of day: At all hours. I've tried it in the morning, at work (8-5), and when I get home (thinking it was traffic related myself). Tonight was my first successful hit in a day or so. I will say, that the front page is www.greencountrymotorsports.com works more often than a specific thread. This could be because it's the first page I load, or it could be the specific page.

[Evil Ponyboy - Unicorn]

Timeout about 80% of the time - either at home or at work.  Though I hardly let it "time out" fully before I just close the browser altogether.